The Sanctuary "Libertad" is a unique and special place that I have created, with the intention of promoting the wellbeing of the animals in their natural environment.
It is a safe place for them to enjoy the rest of their lives in the wild. I have dedicated my whole life for it and today, I can invite you to take a closer look at my Masterpiece.
I am proud to offer an unforgettable experience, where you can discover nature from an special and different perspective. Allowing you to connect with nature and enjoy the peacefulness and beauty of this place.
By visiting the Sanctuary, you will not only have the opportunity to live an extraordinary adventure, but will also contribute to its continued existence by helping me preserving it for much longer.
I invite you to come and be part of this, my life's mission!
...Frank Cuesta
You can visit us from 1 DAY to 5 FULL DAYS. Either ALONE, in COUPLES or with FRIENDS. We also have CUSTOMIZED PLANS for large groups and NATURE LOVERS.
Don't miss this amazing opportunity!
For other SPECIAL VISITS, HONEYMOON, BIRTHDAYS, SURPRISES, contact us to get an EXCLUSIVE PLAN. OR START A CHAT by clicking on the red circle to CONSULT US RIGHT NOW.
If we are offline, LEAVE US A MESSAGE and we will get back to you shortly.
WON'T REPLY FOR OTHER SUBJECTS!
Plans with overnight INCLUDE meals: BREAKFAST, LUNCH and DINNER. In addition to SOFT DRINKS and basic PERSONAL HYGIENE items.
SHUTTLE to and from the HOTEL or AIRPORT. We coordinate your arrival and return from the Sanctuary, to ENJOY your visit to the MAXIMUM.
We tour the Sanctuary with FRANK to explore the ANIMAL LIFE, the NATURE and the special CALM of the place.
The ORIGINAL official T-shirt, AUTOGRAPHED by FRANK!
And obviously, with a SPECIAL DEDICATION for everyone...
Send a message to [email protected] indicating the chosen plan, how many are you and an estimated date to visit us in Thailand.
After receiving our acceptance to visit the Libertad Sanctuary, you must secure the reservation (50% of the colaboration) to guarantee the chosen days.
We will send you the confirmation, with all the details and important information about your visit. Please read everything carefully, and ask us any questions before you travel.
Now you just need to get ready to come! Days before your arrival, we will give you a WhatsApp contact to discuss any important details, and to have a better communication.
While exploring the place, you will have the opportunity to meet several animals that were rescued from abuse, exploitation or abandonment. Observing them in their natural habitat, interacting with them and understanding their stories and needs. This is a very enriching and rewarding experience for animal lovers, who want to contribute to their welfare.
It is not every day that you will have the opportunity to learn first-hand about animal protection, biodiversity and conservation. You will be able to enter a natural environment where you will observe a great variety of flora and fauna. You will be guided by a jungle expert, like Frank, who will show you the secrets and wonders of this ecosystem. This is a unique opportunity to connect with nature and to learn about the importance of protecting it.
When we wander the facilities at night, we can find animals that are usually hidden during the day and therefore more difficult to see. In addition, the nighttime atmosphere can be magical, with bright stars and sounds of nature surrounding you. We will also have the opportunity to learn more about the animals and their behavior from Frank.
Yes, it is safe to visit us, as long as the rules, regulations and safety recommendations of the place are respected. And it is essential to be alert and obey Frank's instructions at all times.
Although there is no minimum age for entry, it is analyzed on a case-by-case basis. However, each child and/or minor must be accompanied at all times by a responsible adult.
If the young child is unable to look after himself/herself, he/she must be under the responsibility of an adult at all times. It may also be the case that they cannot enter the animal area, and must remain in a protected zone.
No, we do not have animals that could be dangerous in our sanctuary. Our goal is to provide a safe environment for the rest of the ecosystem and visitors as well. However, when they remain in the wild for a long time, in their own habitat, they may develop a protective behavior, regarding their offspring or their herd. If this happens, Frank will be aware of the situation and will guide us on how to act accordingly.
We understand that the weather can be uncertain, and while it is not possible to predict, there are seasons when it rains more than others. If you are concerned about the weather, you should book for seasons when there are no abrupt changes. If the weather is not good PRIOR to the visit, Frank will decide if you can enter or not. If conditions are not right, we will try to reschedule and work out what is best for everyone.
If there is bad weather once inside the Sanctuary, we will have props to try to have the best day as possible, according to the situation at the time. If the weather becomes unsafe, the staff will make sure that all visitors and animals are safe.
In the event of a medical emergency, we will take all necessary precautions and measures to ensure the safety and well-being of our visitors at all times. If the incident is serious, we will call the emergency services for the most appropriate on-site assistance. If less urgent medical attention is required, we will attempt to provide the necessary assistance or refer you to the nearest hospital/medical center.
It is advisable for each visitor to estimate the need for medical insurance, according to his or her own consideration.
Our animal sanctuary is the only one of its kind in the area. Although we rescue many different animals, most of them are not seen at all times.
However, you will be able to meet Plex and the other otters; Capybaras, Porcupines, Deers, Ostriches, Maras, Emus, Kangaroos, Meerkats, Rabbits, Parrots, Chickens, Peacocks, Roosters, Goats, Turtles and many, many more animals!
No, it's not a Zoo, not a theme park, not a safari. It is an Ethical Animal's Sanctuary created by Frank, where we are completely dedicated to helping wild animals and educating the public about the conservation and preservation of wildlife. Therefore, there are no tickets, nor is there a price that must be paid for its access. It is a collaboration that you contribute to the sanctuary and in return, Frank allows you to stay more or less time, depending on your support. The visits are just one more method, used to be able to have an extra income, with which to cover all the expenses that a center like this one entails on a yearly basis. Since we do not depend on governments or private contributions, we must look for alternatives and, at the same time, be able to give a reward to those who collaborate. As well as the MERCHANDISING, the YOUTUBE CHANNEL or the TWITCH CHANNEL.
Yes, our email, as well as our CHAT, are available at all times. If you have any questions about the visits or any other related issue, do not hesitate to contact us. If we are not available, leave us a message and we will contact you as soon as possible.
Unfortunately, if your message is not related to the visits, we will not be able to answer you. Our resources are limited and we can only answer questions or help those who really want to come and support us.
In order to accept the reservation, we must receive the complete information of those who wish to visit the facilities previously. We must coordinate with the daily tasks of the Sanctuary since we are not always available for this type of activities.
Once the booking has been paid, it cannot be refunded in case the interested party decides to cancel it for any reason. We will try to reschedule for another time, whenever possible.
The collaboration is carried out in 2 stages: The first by providing a 50% deposit/advance at the time of making the reservation. The rest (50%) must be completed with up to 1 MONTH IN ADVANCE of the day of arrival at most. After this deadline, it is up to us to accept or reject the participation of the interested party(s).
If the interested party(s) decide to cancel the visit, within the previous 30 days and/or after having carried out the full collaboration, no refunds will be made under any excuse, motive, reason or circumstance.
If the reservation is for a date within 45 days or less, the collaboration must be submitted in full. It cannot be refunded either partially or totally, if canceled for any reason later.
If you start the reservation process and do not complete it within the stipulated time, by wanting to continue with it on a date after the first attempt, the interested party must send the collaboration in its entirety, and will not be able to receive any refund later, in the event that wishing to cancel the visit in the future.
For the 1 hour and 1/2 day plans, the collaboration will be taken in its entirety at the time of making the reservation, regardless of the date it was made. This cannot be refunded if under any excuse, reason or circumstance, the interested party/s decides to cancel the visit later. Except in the case with reasons beyond our control, the ideal conditions for the visit are not met and it cannot be rescheduled for another date.
*For plans that do not include transfers, we will coordinate the transportation to and from the meeting point. Instructions on how to get there from Bangkok or any other departure point within the country will be sent by mail.
For plans in which transportation is free of charge, we will coordinate the pick-ups and returns, to and from the respective locations. In the event that the beneficiary misses the transfer and/or wishes to reschedule it for another date/time other than what has already been stipulated, this must be paid by the interested party in full.
For cost reasons and to make it as accessible as possible, neither plan includes airfare or any other type of fare, nor personal health insurance (in case you need one)..
The reservation must be made by an adult. The visit and/or booking of minors will not be accepted without being accompanied by a responsible adult parent or guardian.
Visits will be accepted when 4 people get together per date (minimum), whether they know each other or not. This may be modified or even cancelled, in the event that on the start day there have been cancellations by some (or most) of the participants. You will be notified in time, in order to make the corresponding arrangements.
Children under 3 y/o can visit the sanctuary without providing collaboration, as long as they are accompanied by at least 2 adults, do not occupy a seat in the transport, nor do they need a bed for themselves. (That means, ride on their parents and sleep with their parents). If they occupy an additional seat and/or bed, the collaboration must be covered fully.
For all plans in which a discount or any promotion is applied, the beneficiary will not receive the autographed t-shirt, which can be purchased separately if ordered in advance.
Frank Cuesta and/or NaturalFrank do not offer a service as such. Collaborations are exclusively to help with the maintenance of the Sanctuary and the Shelter. It should not be considered for comparison based on the quality/quantity of benefits or activities received in exchange.
Frank Cuesta and/or NaturalFrank reserves the right to cancel the reservation, communicating this in advance and returning the deposit, if for reasons beyond our control, the ideal conditions for the visit are not met and it cannot be rescheduled for another date.
Frank Cuesta and/or NaturalFrank reserves the right to cancel the visit, exclude from the premises and/or cancel any activity, if during the visit there is mistreatment, disrespect, lack of security or any other reason beyond our limits.
Frank Cuesta and/or NaturalFrank reserves the right to alter or change the T&C, the visit plan, the activities, the order of the days and anything else deemed convenient without prior notice.
Plan names are for illustrative, identification and/or marketing/promotional use. They should not be taken as a point of comparison or to determine the activities included in said plan during the visit.
Please check the JUNK BOX to prevent our mail from being automatically discarded.
